Skin in the Game
We measure our success by the improvements we deliver. Not by cash in the door. So, rather than sell a box of forecasting and planning software with an instruction manual and a thumbs up, we put our skin in the game and share the risk with our customers.
This takes the form of a simple, two-part guarantee on which we stake our entire compensation as a company:
1) Demand Commander will reduce absolute execution level forecast error – as you define it – by 25% or more.
2) Demand Commander will meet all Operational, Functional, Technical and User requirements as promised.
If we do not deliver on both promises, all monies paid to Demand Foresight will be returned.
We are the only software company to offer a guarantee of any kind and the only one to target a specific, measurable improvement that has clear and concrete ties to customer service, inventory performance, working capital levels and supply chain efficiencies. As we take these promises very seriously, we’ve never been taken up on either component of the guarantee.
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